A VISITOR attraction near Hailsham has announced it will be closing for the winter season for a ‘full review’ of the business which has also forced its in-house local butcher to relocate.
Sharnfold Farm at Stone Cross will shut from 13th November until March next year. This includes the farm trail, farm shop and cafe.
The Family Parks Group which owns Sharnfold Farm says this is for unavoidable routine maintenance.
It also wants to conduct a ‘full review’ of the business including space and resources to see ways of improving the ‘customer experience’.
Donna Bull from Sharnfold said: “We know this will come as a shock to many people, including our thousands of loyal customers. We have had a great 2023 so far but we just want to draw breath and review everything we do at Sharnfold. We have decided that the best time to do this is over the winter period.
“The Family Parks Group is a rapidly evolving business, and it is important that we look at each of our 11 sites.
“We can promise you 100% that we will be back open in March 2024 with a very special Easter event.
“We value customers who take out annual memberships with us, and to reassure everyone membership holders will get six months added to their term. That’s to cover five months of closure plus an extra free month added in.
“We realise that people won’t want this to happen, but we do believe it is necessary and we will come back very strong in 2024.”
The decision means the popular Butcher’s Hook outlet at the farm will have to close. On its social media feed, the company said it is disappointed that it has to close the branch at Sharnfold but it does offer free local deliveries in the area. It has reassured anyone who has placed a Christmas order, they will be in touch with the customer.
East Sussex popular farm attraction to close for business ‘review’
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